Full Terms and Conditions for guests staying at Mead Barn Cottages
It is the responsibility of the individual who books the holiday to ensure that all persons occupying the property comply with our Terms and Conditions. Furthermore, it is the responsibility of all persons staying at the property to familiarise themselves upon arrival with the contents of the information folder provided which contains essential information about the property.
Booking deposit and payment of final balance
To confirm a booking, Mead Barn Cottages require a non-refundable deposit of 25% of the full rental cost of your holiday. We will send you full details of the deposit and payment of balance terms by post or email. The balance of the full rental cost of your holiday must be paid at least six weeks before the holiday begins. Failure to pay the balance within 7 days of the due date will constitute cancellation of the booking and the deposit will be forfeited.
If arrival is less than 6 weeks from booking the full payment will be required in order to confirm the booking.
Cancellation
The owners should be notified by telephone or e-mail as soon as reasonably possible where you wish to cancel your booking.
If a reservation is cancelled within 6 weeks of the start date of the holiday, we will attempt to re-let the property. Where this is successful we will refund the amount we were able to re-let the property for minus the non-refundable 25% deposit and a 10% administration charge. The final balance will be retained where we are unable to re-let the property. It is recommended that guests take out cancellation insurance.
Breakages, damage or loss
The owners must be notified of any breakage or damage to the property or the grounds or any loss of Mead Barn Cottages property as soon as possible which occurs during your stay. We do not normally charge for minor breakage, damage or loss; however, we reserve the right to reclaim costs for any replacement (including lost keys), repair or making good of any damage or breakage, whether accidental or not.
Breakage/cleaning deposit
The owners of Mead Barn Cottages reserve the right to request a deposit from parties staying in any of the properties. You will be notified when booking if a breakage/cleaning deposit will be required. The breakage/cleaning deposit is equivalent to £25.00 per person staying in the property. The deposit is payable by bank transfer at the same time as the balance or by cash on arrival. The deposit will be returned, less any monies required for extra cleaning, breakages/damages/losses or return of left belongings, within 10 days of the end of your stay. In order for your deposit to be returned in full, we would request that you leave the property as you find it.
Disturbance
We may ask you to leave if you, or any of your group are causing a disturbance or upsetting other guests and in these circumstances the full rental cost of the holiday will be retained by the owners and there will be no refund for any lost days.
Exclusions
Bookings are not accepted for stag or hen party groups and we will not usually accept groups under 25 years of age OR all male/all female groups. Please advise if this is the case before making your reservation.
The owners reserve the right to refuse bookings should they appear unsuitable for the property, and reserve the right to refuse admission on arrival if the party has been misrepresented to the owners.
The number of people in the group (including young children/babies) must not exceed the bed spaces available in your cottage unless by prior agreement with the owners.
Non-availability of Accommodation
If your cottage is not available due to circumstances beyond our control, then we will return all monies paid to us by you and this will be the extent of our liability.
Arrival and departure
Your property will normally be available for occupancy by 4pm on the day of your arrival. The owner will notify you if an earlier arrival time is possible. Please leave your cottage by 10am on your day of departure. There is no refund for late arrivals/early departures.
Parking
There is adequate room for parking on site, but we ask that you let us know in advance the number of vehicles you will be bringing. We do not accept any liability for vehicles or contents left on site. Vehicles should not be driven on grassed areas under any circumstances.
Children
Children under the age of 16 years must not be left unsupervised either in the cottages or in the grounds, particularly in the play area, games room and tennis court, without prior consent from the owners.
Dogs
Mead Barn Cottages is a dog friendly-establishment and well-behaved family dogs are allowed in all properties. Dogs are subject to a charge of £25 per week for the first dog and £15 per week for any further dogs. If you have more than 2 dogs, please contact us to discuss the suitability of your chosen property. Dogs must not be allowed upstairs, on the furniture or in the bedrooms. Dogs are not to be left alone in the property unless by prior agreement with the owners and must be kept under control at all times when in the grounds. Please bring your own dog basket(s)/bedding.
Liability
Guests staying at Mead Barn Cottages do so entirely at their own risk. We do not accept liability for any damage or loss unless caused by our own negligence.
We reserve the right to change details from those advertised. If anything is especially important to you, we ask that you please check with us before finalising your booking.
Smoking
Smoking is strictly prohibited in all properties (including the Games Room and Laundry) at Mead Barn Cottages.
If you have any questions, please contact us on 01288 331011 or [email protected].